you are heading away on holiday, simply skip your deliveries by logging into
your Kiwi Fresh account. Click on the
'Skip' button on each delivery you’d like to skip. You just need to remember
that you need to skip/cancel any delivery by Monday at 4pm for the following week.
Yes! Just remember that our cut-off date for cancelling
your next week's Kiwi Fresh is 4pm on Monday. To order, skip or cancel your
Kiwi Fresh delivery, just login to your account online and follow the
Yes, you sure can! While our
delivery service is subscription based, you can order a one-off box by adding a
weekly subscription, and then cancelling it prior to the Monday 4pm cut off.
But, we know you’ll love us and want to come back for more!
Payment is made
securely by credit or debit card using ‘Stripe’, an online billing software. We
accept credit or debit cards for payments. Payment for your regular Kiwi Fresh
delivery is made on the Monday starting at 4pm.
your regular payment has not gone through, your credit card will be tried again on Tuesday and Wednesday. If your delivery is not then paid for, your subscription will be cancelled and you won't get a delivery the upcoming delivery week. If you wish to restart your subscription you can login to your account and select the restart option or alternatively, contact us.
It's Woolcool! Woolcool is a sustainable and highly
effective natural insulation material that is made out of sheep’s wool. While
we are unable to collect your Woolcool at this stage, it is 100% compostable.
Simply remove the protective outer layer and pop it on your compost. The
protective outer plastics can be taken to your local soft plastics recycling
drop off point.
No worries! You can update your details by
logging in to your account and changing the details for your delivery address.
You just have to make sure that any changes are by Monday at 4pm for the following week. We deliver on the Monday between 7am-5pm.
We delivery on Mondays between 7am-5pm. You'll also receive a txt notification on Monday with your unique
tracking number, which you can then track on the NZ Post website. You'll also
receive a text message once your delivery has arrived.
The default location to deliver your Kiwi Fresh box is your front door. But please feel free to add delivery instructions to your
order. Don’t forget to let us know if you have a door code, or if there is a
doggy on the property.
We now deliver within the North and South Islands. You can check your post code before you order. If
you're keen to have us deliver to your town, let us know, we're always
looking to expand! You can see all our current delivery areas here.
NZ Post courier driver will send you a txt to confirm your Kiwi Fresh Delivery
has been made so you’ll know when it has arrived. If you're not able to get home,
our drivers will always try to ensure that they leave your Kiwi Fresh delivery
in a secure location away from the elements to keep it safe, however we can
take no responsibility for your Kiwi Fresh after it has been delivered.
That is no worries at all, you can simply change this
by logging in to your account and changing the details for your delivery. You
just have to make sure that any changes are made by Monday at 4pm for the
Yes! All of our boxes are recyclable. Please put
your box in your regular curb side recycling, and your wool cool in your
compost. Your ice packs are always great to be reused for picnic, or for those
pesky sports injuries!
are offering our recipes online. You can
access them on the website - www.kiwifresh.co.nzwhere you can use them on your laptop, tablet, phone or you can print them. This means we can add even more value to the products we
are supplying you and are saving excess paper – win win!
Each Friday you will receive an email letting you know what meals
you will receive, as well as a small list of pantry staples. Pantry
staples are basic items that we won’t supply, such as oil, butter, salt, pepper
and soy sauce.
We are constantly coming up with new recipes that take advantage of the freshest produce available. You'll get a tasty new menu every week that will feature a mixture of new recipes and recipes voted by you as your favourites. The great news about that is you can let us know how much you enjoyed each recipe by completing the weekly survey and rating your recipes. Our extra popular recipes will reappear more often.
Kiwi Fresh takes the hassle out of having to decide
what to eat during the week with recipes and flavours that we know you will all
love. To ensure that we can provide the best value, we cannot offer a choice of
which meals/recipes you can receive.
You will receive a mixture of chicken, beef,
lamb and pork recipes. A typical week includes chicken, pure mince and
pulled beef or lamb, bacon or even the occasional meatless Monday! Some weeks will include beef, lamb or pork steaks too. You will get all of the ingredients you
need to cook our delicious recipes, minus a few basic things like oil, salt,
pepper and soy sauce.
Since our food is always sourced, packed and delivered
fresh each week it has a good shelf life. Some food lasts longer, so we plan
your meals over each week to ensure maximum freshness. While most of our products can be
frozen, we recommend following our suggested dinner schedule to ensure the
freshest meals possible. We include best before dates for all of our main
ingredients. We recommend checking best before dates and freezing items if you do not plan on cooking our delicious recipes Monday-Wednesday.
We are unable to provide customised bags. We do have
other customers that can't eat some foods due to allergies or religious
reasons. Many of them find it super easy to tailor the meals around their
dietary needs. Unfortunately, we can't remove or replace any foods that you
can't eat, however you can substitute this yourself.
of our boxes include 3 recipes. The two person box has 3 recipes that serve two. This can be used for dinner for 3 nights for two people. Alternatively, cook every second night and this box would make 6 nights of dinner for 1 person! Job done!
The four person box has 3 recipes that serve 4. This is ideal for dinner for 3 nights for four people, but again, cook every second night to make this 6 nights of dinner for two. The options are almost endless!
you are stuck for what Kiwi Fresh Box is right for your household, just get in
touch with our team and we can discuss the different options and figure out
what would best suit you and your taste buds!